First and foremost, we consider restoration only if the items can be restored to pre-loss condition or better. There are several repair methods, depending on the type and extent of damage. Some items require complete refinishing, while others may require only partial restoration. Our first option is to restore only the damaged area. An example of this would be a heat mark to a table top, in most cases we can match this to the base, so the top be the only panel that needs restoring and repairing.
If partial restoration is not possible, we would require refinish the entire piece, however we would advise thoroughly upon our arrival.